Groove
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.99 % uptime
Today
Inbox API Operational
90 days ago
99.99 % uptime
Today
Knowledge Bases Operational
90 days ago
99.99 % uptime
Today
Reports API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Intermittent Connectivity Issues
Resolved - The incident has been resolved and all servers are functioning normally.
Apr 15, 11:02 GMT-05:00
Monitoring - We've determined the issue was caused by setting the “out of memory” killer too low, which ensures our servers don’t balloon too much in memory. We increased the setting, applying a fix to all servers, and now services are returning to normal operations. We are continuing to monitor the situation.
Apr 15, 10:48 GMT-05:00
Investigating - We're experiencing intermittent connectivity issues and our team is currently investigating the cause.
Apr 15, 10:14 GMT-05:00
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Problems fetching emails from some Gmail OAuth connected mailboxes
Resolved - All delayed emails have now been processed, and all new OAuth-connected Gmail emails will process without delay.
Apr 12, 12:58 GMT-05:00
Monitoring - Our queues are continuing to process the missing emails and we continue to monitor the situation.
Apr 12, 12:52 GMT-05:00
Identified - We've identified an issue starting at 5:15am EST Thursday and lasting until 1:50pm EST Friday where we experienced delayed processing for some Gmail emails for a subset of customers using OAuth connected mailboxes. We have reverted the change that we believe caused the issue and we are working on importing all messages to accounts now.
Apr 12, 12:34 GMT-05:00
Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019
Abnormal load on our application servers
Resolved - The incident has been resolved and we are amending our deployment procedures to avoid future incidents.
Apr 9, 10:12 GMT-05:00
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 09:51 GMT-05:00
Identified - We've identified the cause as an issue with deployments containing assets. Systems are returning to normal operations.
Apr 9, 09:31 GMT-05:00
Update - We are continuing to investigate this issue.
Apr 9, 09:17 GMT-05:00
Investigating - We are currently investigating this issue.
Apr 9, 09:16 GMT-05:00
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

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