App, API and KBs not accessible for some customers
Incident Report for Groove
We've managed to bring back access to affected customers. We're very sorry about the inconvenience, all customers should now have full access to Groove!
Posted Jan 16, 2019 - 06:55 GMT-05:00
We've identified the issue and we're working towards the solution.
Posted Jan 16, 2019 - 05:41 GMT-05:00
We've detected an issue which is preventing a portion of customers from accessing Groove app, API as well the knowledge bases. We're investigating to find the source.
Posted Jan 16, 2019 - 02:58 GMT-05:00
This incident affected: Web App, Inbox API, and Knowledge Bases.