Audit system errors causing degraded performance

Incident Report for Groove

Resolved

Some operations including logins, ticket creation, contact updates, and email ingestion experienced intermittent failures.

We identified and resolved an issue with an internal database table that had reached a storage capacity limit, which caused these operations to fail. The issue has been mitigated and services are returning to normal. Incoming emails are continuing to catch back up as we monitor the recovery.

Posted Apr 11, 2026 - 01:30 GMT-05:00