The incident has been resolved and all servers are functioning normally.
Posted Apr 15, 2019 - 11:02 GMT-05:00
We've determined the issue was caused by setting the “out of memory” killer too low, which ensures our servers don’t balloon too much in memory. We increased the setting, applying a fix to all servers, and now services are returning to normal operations. We are continuing to monitor the situation.
Posted Apr 15, 2019 - 10:48 GMT-05:00
We're experiencing intermittent connectivity issues and our team is currently investigating the cause.
Posted Apr 15, 2019 - 10:14 GMT-05:00
This incident affected: Web App, Inbox API, and Knowledge Bases.