Customers Incorrectly presented with Demo Mailbox

Incident Report for Groove

Resolved

We've rolled out the fix and all customers should now be able to access Groove correctly.

Posted May 21, 2019 - 08:23 GMT-05:00

Identified

We're identified the issue and rolling out a fix right now.

Posted May 21, 2019 - 08:20 GMT-05:00

Investigating

We've noticed an issue where customers are erroneously presented with a demo mailbox when they have a fully working mailbox. We are currently investigating what's causing the issue.

Posted May 21, 2019 - 07:18 GMT-05:00

This incident affected: Web App and Inbox API.