Planned Maintenance

Scheduled Maintenance Report for Groove

Completed

The scheduled maintenance is now complete.
Posted 4 years ago. Sep 04, 2021 - 11:54 GMT-05:00

Update

We have completed the database updates for canned replies. Groove is now accessible, though canned replies may be unavailable for a short period.
Posted 4 years ago. Sep 04, 2021 - 11:42 GMT-05:00

Update

An unexpected change in our database structure has slowed down this maintenance. We are working on a mitigation strategy now.
Posted 4 years ago. Sep 04, 2021 - 11:26 GMT-05:00

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted 4 years ago. Sep 04, 2021 - 10:42 GMT-05:00

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 years ago. Sep 04, 2021 - 10:35 GMT-05:00

Scheduled

We will be undergoing a short planned maintenance to upgrade our canned replies database structure.
Posted 4 years ago. Sep 04, 2021 - 10:34 GMT-05:00
This scheduled maintenance affected: Web App, Inbox API, Knowledge Bases, and Reports API.
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