Connectivity issues

Incident Report for Groove

Resolved

We have completed the fix and the incident is resolved.

Posted Dec 22, 2021 - 10:25 GMT-05:00

Monitoring

We have identified the source of the issue and implemented a fix - Groove is back online and we're actively monitoring the situation.

Posted Dec 22, 2021 - 09:50 GMT-05:00

Investigating

We are currently experiencing major connectivity issues related to an Amazon Web Services issue. We are investigating ways of coming back online as soon as possible.

Posted Dec 22, 2021 - 07:48 GMT-05:00

This incident affected: Web App, Inbox API, Knowledge Bases, and Reports API.