Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)
Incident Report for Groove
Resolved
This incident has been resolved.
Posted Dec 02, 2024 - 07:33 GMT-05:00
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2024 - 06:43 GMT-05:00
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 02, 2024 - 04:07 GMT-05:00
Investigating
We are currently investigating this issue.
Posted Dec 02, 2024 - 03:13 GMT-05:00
This incident affected: Inbox Channels (Email, Social, Live Chat) and Web App, Inbox API, Knowledge Bases.