Abnormal load on our application servers

Incident Report for Groove

Resolved

The incident has been resolved and we are amending our deployment procedures to avoid future incidents.

Posted 5 months ago. Apr 09, 2019 - 10:12 GMT-05:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 5 months ago. Apr 09, 2019 - 09:51 GMT-05:00

Identified

We've identified the cause as an issue with deployments containing assets. Systems are returning to normal operations.

Posted 5 months ago. Apr 09, 2019 - 09:31 GMT-05:00

Update

We are continuing to investigate this issue.

Posted 5 months ago. Apr 09, 2019 - 09:17 GMT-05:00

Investigating

We are currently investigating this issue.

Posted 5 months ago. Apr 09, 2019 - 09:16 GMT-05:00

This incident affected: Web App and Knowledge Bases.