Abnormal load on our application servers

Incident Report for Groove

Resolved

The incident has been resolved and we are amending our deployment procedures to avoid future incidents.

Posted Apr 09, 2019 - 10:12 GMT-05:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2019 - 09:51 GMT-05:00

Identified

We've identified the cause as an issue with deployments containing assets. Systems are returning to normal operations.

Posted Apr 09, 2019 - 09:31 GMT-05:00

Update

We are continuing to investigate this issue.

Posted Apr 09, 2019 - 09:17 GMT-05:00

Investigating

We are currently investigating this issue.

Posted Apr 09, 2019 - 09:16 GMT-05:00

This incident affected: Web App and Knowledge Bases.